Reference

data hk pro Privacy Policy for Your Account

Your data hk pro Privacy Policy explains what we collect when you open an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS.

Account dataWallet recordsDevice accessYour choices

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How Wallet And Account Records Are Used

data hk pro Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect the account details you submit, the verification step you complete before access, and technical records from the device you use. When you select DANA, OVO, GoPay or QRIS, we may retain payment status, reference numbers and receipt details so we can match a transaction

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to your account without storing wallet passwords. Bank transfer and virtual account records can include the selected rail, reference and status. We use session data to keep your sign-in active, identify unusual access and resolve a stalled cashier record. We do not use these records to
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describe your personal interests beyond operating the requested account service. Access and eligibility depends on local law, and this Privacy Policy applies where local law permits. You can ask us to clarify, correct or remove eligible account records through the support path described below.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

ACCOUNT HELP PATH

Where To Ask About Privacy Policy

A clear support route helps when your account record or wallet status needs attention. Sign in, open the account support path beside the cashier area, and include the email or phone detail attached to your account plus the relevant receipt reference. We use that step to locate the correct record without asking you to send a wallet password. If you cannot access your account, use the same support route from the sign-in screen and state whether the issue concerns access, a device record or a payment reference.

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Account access request

Use the sign-in support path when you cannot reach your account. We may ask for the phone or email attached to it, then use the submitted details to locate your record and confirm that the request comes from you.

Wallet record question

For a DANA, OVO, GoPay or QRIS query, include the payment reference and visible status from your account. We check the account record against the receipt details, rather than requesting your wallet password or full wallet login.

Privacy request

Ask us to access, correct or remove eligible personal records through account support. Describe the requested change clearly and keep the related account step or receipt reference available so we can reduce follow-up questions.

SECURITY PRACTICE

What Our Data Handling Covers

Our Privacy Policy is practical: it connects each record to an account action, such as sign-in, phone verification, cashier status or a support request.

Account records

We may hold your submitted contact details, verification result, account settings and support history. These records help us connect a sign-in request with the right account and prevent a change from being applied to another account.

Cookies and sessions

Session cookies help keep your login and selected page available while you move between account and cashier screens. On a phone browser, clearing cookies can sign you out and may require the account access step again.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity may create reference, amount and status records. We use these items to reconcile the requested account transaction, not to collect your wallet password.

Device security

We may record browser, device and sign-in signals to identify unusual access. If a new phone behaves differently from your usual session, we can ask for the account verification step before making sensitive changes.

Retention choices

We keep records for as long as needed for account operation, transaction matching, dispute handling or required recordkeeping. When a record is no longer needed for those purposes, we remove it or separate it from direct account identifiers.

Change requests

You can request access, correction or removal of eligible records through support. Include your account contact detail and a precise request; we may verify ownership before sharing or changing anything connected to your account.

Privacy Policy Answers For Indonesia Accounts

These Privacy Policy answers focus on the records you are most likely to ask about before opening or using an account from Indonesia. We explain the account step, device path and wallet references in plain terms so you know what to submit when you need help. If a question concerns eligibility or access, the result depends on local law.

It covers account details, phone verification, device and session records, support messages, and payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. It also explains cookies, retention, security checks and how you can request access or corrections.

No. We may receive a transaction reference, receipt detail and status needed to match the requested account action, but we do not ask for your DANA or OVO wallet password. Do not place wallet passwords in a support message or receipt upload.

Device and browser signals help keep a sign-in session working and flag unusual access. If you change phones or clear browser cookies, we may require phone verification again before an account change. These signals are used for access protection and support checks.

Sign in and use the account support path, then state whether you want access to a record or a correction. Include the account phone or email and describe the item precisely. We may verify ownership before responding or changing the record.

We retain payment references and statuses while they are needed for transaction matching, account support, disputes or required recordkeeping. After that purpose ends, we remove the record or separate it from direct account identifiers where appropriate.

You can raise a deletion request through account support and explain which records you want removed. Some items may need to remain for transaction matching, dispute handling or required records. We will assess the request under the Privacy Policy and local requirements.

It applies to account and related records handled through our Indonesia-facing access where local law permits. Eligibility and access depends on local law. If your location or account route creates a different requirement, support can explain which request path applies.

data hk pro Privacy Policy for Your Account

Where To Ask About Privacy Policy

Account access request

Wallet record question

Privacy request

What Our Data Handling Covers

Account records

Cookies and sessions

Payment references

Device security

Retention choices

Change requests

Privacy Policy Answers For Indonesia Accounts

01 What does the data hk pro Privacy Policy cover?

02 Does data hk pro store my DANA or OVO password?

03 Why do you record my phone or browser?

04 How can I request a copy or correction of my data?

05 How long are payment records kept under the Privacy Policy?

06 Can I ask for deletion of my account data?

07 Does this Privacy Policy apply to every Indonesian account?

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